Engagement Experience

Enhance customer success and increase retention, through a full engagement experience within your SaaS product

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SaaS Capabilities Included

Scheduled Reports
Email digest reporting through an advanced editor and seamless API based integration
In-app Reporting
Self-serviced account overview and reporting capability within any app
Bug Reporting
Snap-in bug reporting and product inquiry capability for your end-users
In-app Messaging
Rich end-user commenting and chat over any product entity
Product Announcements
Version release announcements for full customer product engagement

Engagement Experience Description

Whether you're a high touch management platform or a one-time configure-and-play shop, your customers always want to understand the value that your product provides. Through a rich set of customer-facing engagement capabilities, your users will always be hooked on the value produced by your SaaS product.

Allow periodic digest reporting in a snap. Design the report through our rich set of templates and elements and then integrate with your data APIs, enabling your customers to receive reports in their emails within a day.

Through a set of in-app capabilities, your customers can generate their own reports and schedule them as they like.

An additional set of engagement capabilities are coming your way soon with options for in-app messaging among your users, notifications on new product releases and much more.