7 Multi-Factor Authentication Solutions and Their Pros/Cons

What Are Multi-Factor Authentication Solutions? 

Multi-factor authentication (MFA) solutions are security systems designed to protect digital assets and enhance access control by requiring two or more verification factors to authenticate a user’s identity. These solutions are a step above traditional single-factor authentication methods, such as passwords, by adding additional layers of security. 

MFA typically involves something the user knows (like a password or PIN), something the user has (such as a smartphone app or hardware token), and something the user is (including biometric identifiers like fingerprints or facial recognition). This makes unauthorized access significantly more difficult.

In this article:

Key Features of MFA Solutions 

Multi-factor authentication solutions typically include the following features:

• Multiple verification methods: Common methods include one-time passwords (OTP), social login, and biometrics.

• Integration capabilities: MFA solutions must integrate seamlessly with existing IT infrastructure and applications. Effective integration expands security measures without disrupting user experience or administrative workflows. Most MFA systems support standard protocols such as SAML, OpenID Connect, and OAuth.
• Adaptive authentication: Adjusts the level of authentication needed based on contextual factors. Risk-based analysis, such as location, device security status, and user behavior, helps to determine the authentication method. This dynamic approach enhances security while maintaining ease of access in low-risk situations.
• Fallback mechanisms: These ensure access continuity in the event of primary authentication method failure. Alternate methods are automatically offered if the initial factor fails, ensuring that users are not locked out of critical systems.
• Customization and flexibility: Customization can vary from the choice of authentication methods to the branding of authentication prompts. Flexible configurations allow businesses to enhance security while reflecting their branding.

Related content: Read our guide to multi-factor authentication types 

Notable Multi-Factor Authentication Software Solutions

1. Frontegg 

Frontegg is an all-in-one user management platform designed to simplify the implementation of authentication, user management, and security features in web and mobile applications. It emphasizes ease of use and rapid integration, catering to both startups and enterprises.

Features:

• Embeddable login box: Provides a ready-to-use, customizable login box that can be embedded into applications, streamlining the integration process and enhancing user experience.
• Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification during the authentication process.
• Social and enterprise logins: Supports integration with various social media platforms and enterprise identity providers, enabling users to sign in using their existing credentials.
• User management dashboard: Offers a comprehensive dashboard for managing user accounts, roles, permissions, and activity logs, facilitating efficient administration.
• API and SDK support: Provides robust APIs and SDKs to support custom integrations and extend the platform’s capabilities to meet specific business needs.

Learn more about Frontegg

2. Okta Adaptive MFA

Okta Adaptive Multi-Factor Authentication is a security solution that protects company applications and data while providing an easy access experience for employees and customers. The system utilizes a set of authentication factors and draws insights from large amounts of data on users, devices, and authentication events. 

Key features of Okta Adaptive MFA:

• Contextual access management: Automatically adjusts authentication requirements based on user context, reducing unnecessary security hurdles for low-risk scenarios.
• Big data analytics: Leverages analytics to enhance security measures, utilizing data from millions of users and authentication instances.
• Authentication factors: Includes a variety of authentication methods such as SMS, biometric checks, and Okta Verify, allowing flexibility and increased security.
• Integration: Easily integrates with current applications and network infrastructure, ensuring that security enhancements do not disrupt existing systems.
• User-centric design: Designed to minimize user frustration with cumbersome login procedures by providing straightforward authentication processes.

Limitations of Okta Adaptive MFA: (based on reports from the G2 platform)

• High cost structure: Okta’s pricing can be expensive, particularly for smaller businesses, and the a la carte pricing plans may be confusing for users.
• Complex configuration: Setting up directories and synchronizing user data requires significant effort and time, which can be a barrier to smooth implementation.
• Mobile device re-authentication hassle: Resetting authentication from a new mobile device requires approval from IT, which, while secure, can be cumbersome for users.
• Inconsistent administrative experience: The effectiveness of Okta’s implementation can vary significantly between organizations, depending on whether best practices are followed.
• Performance issues: Users have reported occasional delays in loading times and issues with credential recognition, which can hinder the user experience.

Pricing:

• Basic MFA: This edition is priced at $3 per user, per month. It provides authentication methods such as SMS and email verification, suitable for standard business needs.
• Adaptive MFA: This edition is priced at $6 per user, per month, and includes all the features of basic MFA with additional adaptive capabilities. It utilizes contextual data to adjust authentication requirements dynamically, offering stronger security for high risk scenarios.

Source: Okta

3. Microsoft Entra MFA 

Microsoft Entra (formerly known as Azure AD) is Microsoft’s cloud-based identity management platform. Entra Multi-Factor Authentication aims to enhance security by requiring users to provide two or more verification methods during the sign-in process. It is integrated into the Microsoft sign-in process, making it seamless for users to adopt without the need for changing existing applications or services.

Key features of Microsoft Entra:

• Diverse authentication methods: Offers a variety of options including Microsoft Authenticator, Windows Hello for Business, FIDO2 security keys, OATH tokens, SMS, and voice calls, allowing users to choose the most convenient and secure method.
• Integrated user experience: Integrates with Microsoft services, providing a consistent and user-friendly authentication experience during sign-in processes.
• Security for password resets: Combines MFA registration with self-service password reset capabilities, allowing users to manage their security settings in one unified step.
• Conditional access policies: Enables administrators to apply conditional access based on user location, device security status, and other contextual factors, thereby enhancing security especially in scenarios involving remote access or unregistered devices.

Microsoft Entra MFA limitations: (based on reports from the G2 platform)

• Cost of premium features: Some of the most powerful features of Microsoft Entra MFA are only available through paid subscriptions, which can become costly depending on the size of the organization.
• Limited non-Microsoft integration: While effective within the Microsoft ecosystem, Entra MFA may not integrate as seamlessly with non-Microsoft applications.
• Complexity for new users: The system can be overwhelming for users who are new to Microsoft’s products or those not accustomed to complex IT systems.
• Customization restrictions: Microsoft Entra offers limited customization options, which may not meet all organizational needs or preferences.
• Integration challenges with external applications: Connecting Microsoft Entra with external applications can be complicated and may require additional configuration efforts.

Pricing:

Microsoft Entra MFA is included in Microsoft Entra ID packages. Here’s a detailed breakdown of the available pricing tiers for Microsoft Entra ID:

• Microsoft Entra ID Free: This tier is free and included with Microsoft cloud subscriptions such as Microsoft Azure and Microsoft 365. 
• Microsoft Entra ID P1: Priced at $6.00 per user per month, this plan was formerly known as Azure Active Directory P1. It can be purchased as a standalone service or included with Microsoft 365 E3 for enterprise customers and Microsoft 365 Business Premium for small to medium businesses. 
• Microsoft Entra ID P2: The most comprehensive plan, available at $9.00 per user per month, this tier can also be used as a standalone or with Microsoft 365 E5 for enterprise customers.
• Microsoft Entra ID Governance: Offered at $7.00 per user per month, this plan provides advanced identity governance capabilities. It is available to customers who are already using Microsoft Entra ID P1 or P2, with special pricing available for Microsoft Entra P2 customers.

Source: Microsoft

4. PingOne MFA

PingOne Multi-Factor Authentication is a cloud-based security service designed to verify user identities while providing a positive user experience during the sign-on process. It supports a range of authentication methods, including mobile push, email and SMS one-time passwords (OTPs), TOTP authenticator apps, QR codes, magic links, and FIDO2-bound biometrics. 

Key features of PingOne MFA:

• Authentication options: Offers a range of methods like FIDO2 security keys, mobile push, and biometric verifications to ensure flexible and strong user authentication.
• Integration and configuration: Easily integrates with mobile applications and websites; administrators can set up and manage sign-on policies and authentication methods through a user-friendly console or APIs.
• Adaptive authentication: Enhances user experience by applying adaptive policies that require stronger authentication measures only during high-risk or high-value transactions, reducing unnecessary login challenges.
• Passwordless authentication: Provides options for passwordless logins, which reduce friction for users accessing non-sensitive resources.

Limitations of PingOne MFA: (based on reports from the G2 platform)

• Notification response issues: Users often experience issues with direct response to notifications; clicking the notification does not always authenticate the user directly, requiring them to open the app and manually enter the code.
• Manual code entry: Due to the issue with notification responsiveness, users frequently need to manually retrieve and enter a one-time password (OTP), which can interrupt the flow of logging in.
• OTP timer limitations: The default timer for OTPs may be too short, which complicates the process of copying and entering the code, especially under time pressure.

Pricing: 

PingOne does not make pricing information publicly available for this product.

Source: Ping Identity

5. OneLogin MFA

OneLogin Multi-Factor Authentication (MFA) provides enhanced security by requiring multiple forms of verification to prevent unauthorized access to corporate data. It supports various authentication methods including OneLogin Protect (OTP app), SMS, voice calls, WebAuthn for biometric factors, and third-party options like Google Authenticator, Yubico, Duo Security, and RSA SecurID. 

Key features of OneLogin:

• Authentication methods: Supports authentication techniques from OTP apps and SMS to biometric verifications and voice calls, allowing flexibility in how users verify their identities.
• SmartFactor authentication: Utilizes machine learning to dynamically adjust security measures based on the risk level of each login attempt, enhancing protection without compromising user convenience.
• Seamless user experience: Integrates with OneLogin’s Trusted Experience Platform, providing a streamlined authentication process that minimizes user effort—users can authenticate with the press of a button without entering a code.
• Desktop-level MFA: Extends security measures to Windows workstations with system-level checks through the integration of OneLogin MFA with One Identity Defender, offering protection for desktop environments.

Limitations of OneLogin MFA: (based on reports from the G2 platform)

• Slow support response: Users have reported that the support team can be slow in addressing queries and resolving issues.
• Feature limitations: Compared to market leaders like Okta, OneLogin MFA may offer fewer features.
• App bugs and integration issues: The OneLogin Protect app for MFA has been noted to be buggy at times, and there are occasional failures when integrated with Google Authentication app.
• System timeout and pricing concerns: OneLogin may experience timeouts, and the pricing structure may not be favorable across all types of devices.
• Downtime and service disruptions: Being a cloud-based service, OneLogin MFA can experience downtime and disruptions, potentially resulting in loss of productive hours. The timing of scheduled maintenance may not always be optimal for global users.

Pricing

OneLogin Multi-Factor Authentication is priced at $4 per user, per month. 

Source: OneLogin

6. JumpCloud Protect

JumpCloud Protect is a mobile MFA application that enhances security for corporate and BYOD mobile devices, supporting easy identity verification for accessing IT resources. It is compatible with both iOS and Android platforms and offers straightforward “one-touch” functionality for user identity verification, alongside TOTP generation for securing company resources and personal online accounts.

Key features of JumpCloud Protect: 

• Broad compatibility: Installs easily on iOS and Android devices, supporting a range of users and mobile technologies.
• One-touch verification: Allows users to verify their identity with a single touch, enhancing user convenience and reducing disruption during the workday.
• TOTP token generation: Provides an additional layer of security by generating one-time passwords for accessing various online services and applications.
• Coverage: Extends protection to include on-premise applications, various desktop environments (Mac, Windows, Linux), VPNs, wireless networks, and servers.

Limitations of JumpCloud Protect: (based on reports from the G2 platform)

• Steep learning curve: New users unfamiliar with cloud directory services or identity management may find JumpCloud difficult to learn and use effectively.
• Occasional downtime: JumpCloud may experience technical issues or downtime, potentially disrupting operations and causing frustration for users.
• Dependence on Internet connectivity: JumpCloud’s functionality, particularly LDAP connections to local legacy services, can be severely impacted during internet outages, as seen during a rare outage caused by off-site equipment failure.
• Complex initial setup: The initial configuration and setup of JumpCloud can be daunting, although customer support is noted to be helpful.

Pricing

JumpCloud pricing starts from $11 / user / month. The Jump Protect mobile app is provided at no additional cost for JumpCloud users.

Source: JumpCloud

7. IBM Security Verify 

IBM Security Verify is a cloud-native solution that provides identity and access management (IAM) for consumer and workforce segments. It offers AI-powered context to enhance security decisions, enabling organizations to protect user identities and applications across diverse environments. This tool is designed to accommodate both cloud-based applications and legacy on-premises systems.

Key features of Security Verify:

• Single Sign-On (SSO): Centralizes access control for cloud and on-premises applications, reducing password fatigue and streamlining user access.
• Authentication: Includes options for MFA and passwordless access, enhancing security while simplifying the login process.
• Adaptive access: Employs machine learning to continuously assess user risk, dynamically adjusting authentication requirements based on context.
• Consent management: Provides templates to help organizations comply with privacy laws, enhancing user trust through transparent consent processes.
• Lifecycle management: Integrates application access with business governance workflows, ensuring that access rights are aligned with organizational policies and changes.
• Identity analytics: Offers scanning capabilities to identify risks across users, entitlements, and applications, helping to prevent potential security breaches.

Limitations of IBM Security Verify: (based on reports from the G2 platform)

• Complex setup and configuration: Implementing IBM Security Verify can be complex, requiring careful planning and significant expertise, which may be challenging for organizations with limited technical resources.
• Steep learning curve: The platform’s extensive features can lead to a steep learning curve for both administrators and users.
• High cost: Licensing and maintenance costs may be prohibitive for smaller organizations or those with tight budgets.
• Integration challenges: Integrating with third-party applications can be difficult, complicating the overall deployment process.
• UI and UX concerns: Users have reported that the user interface (UI) feels outdated and cumbersome, which could impact the overall user experience.

Pricing:

• SSO: Priced at $1.71 per user, per month.
• Advanced authentication: Priced at $1.71 per user, per month.
• Risk-based authentication: Priced at $1.71 per user, per month.
• Lifecycle management: Priced at $2.01 per user, per month.
• Identity analytics: Priced at $2.13 per user, per month.

Source: IBM

8. RSA SecurID

RSA SecurID is a security platform that offers multi-factor authentication (MFA) capabilities primarily focused on securing on-premises resources. It ensures secure access, authentication, and identity management through a range of hardware and software authenticators, including OTP and passwordless options. RSA SecurID is designed to provide identity assurance, verifying that someone is who they claim to be and granting appropriate access levels.

Key features of RSA SecurID:

• Authentication methods: Supports a variety of authentication factors and protocols, allowing organizations to authenticate in multiple ways depending on their specific security needs.
• On-premises security focus: Specializes in providing authentication, access, and identity governance for on-premises environments.
• RSA authentication manager: Delivers tools for authentication and access management, helping secure users, applications, data, and services.
• RSA hardware appliance: Offers a hardware-based solution for deploying the Authentication Manager, useful for environments requiring high-security standards.
• Integrated identity platform: Part of the RSA Unified Identity Platform, which combines identity intelligence, authentication, access, governance, and lifecycle management to close gaps and cover blind spots inherent in using multiple point solutions.

Limitations of RSA SecurID include: (based on reports from the G2 platform)

• Requirement for physical device: Earlier versions required users to carry a physical device for authentication, which some users found inconvenient. In addition, the cost associated with these tokens is high. However, it should be noted that an app version is now available.
• Smartphone and connectivity dependency: The RSA SecurID app requires a smartphone with Internet or cellular connectivity to function properly, which can be a limitation in areas with poor connectivity.
• Integration challenges: Integrating RSA SecurID with systems like Active Directory can be difficult and cumbersome, complicating setup and ongoing management.
• Dependency on local machine’s settings: RSA SecurID’s functionality is highly dependent on the local machine’s date and time settings, which can cause issues if the machine is not properly synchronized.

Pricing

SecurID does not make pricing information publicly available for this product.

Source: RSA

Conclusion

Multi-factor authentication (MFA) solutions represent a critical component in modern cybersecurity strategies, offering an additional layer of security beyond traditional single-factor methods like passwords. By requiring multiple forms of verification, MFA dramatically reduces the risk of unauthorized access, enhancing protection for both users and digital assets. 

Next generation MFA solutions provide adaptive authentication, which adjusts the level of authentication based on contextual factors and risk-based analysis. This improves security while further improving convenience for users.

Learn more about Frontegg for authentication and MFA