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Single Sign-On (SSO) authentication is gaining more and more traction. Organizations are noticing a significant uptick in customer satisfaction and improved support sentiment, amongst other benefits. Let’s take a closer look at some common SSO use cases and how a realistic SSO process looks like.
Single Sign-On (SSO) is an authentication scheme that allows a user to log in with a single ID to multiple related software systems. It makes it easier to manage multiple usernames and passwords across various accounts and services. For example, a salesperson can login into the organization’s email system, and is then automatically logged in to other systems related to their work, such as the CRM and video conferencing systems.
The SSO process involves five steps:
This process can greatly improve the user experience, as well as enhance security by reducing the number of times that a user must enter their password. Many cloud-based applications, such as Google Workspace, Microsoft Office 365, and Salesforce, offer SSO. SSO is related to SAML, but they are not the same. SAML is the standard through which SPs and IdPs communicate with each other to verify credentials.
In this article:
Single Sign-On (SSO) has a wide range of use cases across a variety of industries and applications. Here are a few of the most common SSO use cases:
In each of these use cases, SSO helps simplify the user experience by reducing the number of times a user needs to log in, and it helps to improve security by reducing the number of places where a user’s login credentials need to be stored and managed. These benefits make SSO an attractive option for a wide range of organizations and applications.
Here is an example of a real-life SSO process using the SAML (Security Assertion Markup Language) standard. This example is slightly more detailed than the basic process we showed above, and has 8 steps:
Note that this example represents a basic SSO scenario, and there may be variations depending on the specific implementation and requirements of the SSO system. However, this process illustrates the basic steps involved in an SSO process using SAML.
The following practices can help you improve your SSO implementation:
Once you integrate Frontegg’s self-served user management solution, your customers can configure their SSO completely on their own with just a few lines of code. The single sign-on can be integrated with IDPs, powered by commonly-used protocols like OIDC and SAML. Yes, you can implement social login SSOs as well to add another layer of security in a user-friendly way.
The front end has been taken care of as well to provide an end-to-end solution for your user management endeavors. You can leverage all of Frontegg’s SSO components and personalize your SaaS offering with a customizable login box, in line with today’s top standards. This embeddable box reduces in-app friction, saves development time, and allows users to authenticate smoothly and gain quick access to the app. Implementing SSO has never been easier.
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