Customer support automation, ticket management, agent assistance, and help desk workflow orchestration.
Retrieves support tickets with status filters.
Fetches ticket details including comments and history.
Opens new support tickets with requester info.
Modifies ticket status, priority, or assignee.
Searches tickets by keywords or criteria.
Retrieves agents and end users.
Creates new user accounts in Zendesk.
Gets organization records for grouping users.
Retrieves agent groups for ticket routing.
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
https://mcp.marketplace.frontegg.com
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
1. Copy the command below and run it using your terminal
claude mcp add --transport http marketplace https://mcp.marketplace.frontegg.com
2. MCP is successfully added
3. Start using in Claude code
1. Open ChatGPT settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Apps and click on ‘Advanced settings’
3. Enable developer mode
4. Copy the MCP URL
5. Go back to Apps and Click on ‘Create app’
6. Enter MCP server URL and click ‘Create’
7. Login and start using in ChatGPT
1. Click on ‘Add to cursor’
Add to Cursor
2. Click on ‘Install’ in “Install MCP Server?” section
3. Click on ‘Connect’
4. Authenticate and start using is Cursor chat
